TRICARE Select Overseas in the Philippines

<h2>{fontweight=500:TRICARE SELECT OVERSEAS IN THE PHILIPPINES}{marginbottom=0:}</h2> {notice;fontweight=500:**Important Notice: James L. Gordon Memorial Hospital – Outpatient and Inpatient Hospital Services**} {notice:Please be advised that until further notice, all outpatient and inpatient hospital care at James L. Gordon Memorial Hospital in Olongapo City, Subic, Philippines will not be cost-shared by the TRICARE Overseas Program (TOP), as this facility is currently reviewing agreed standards and responsibilities with International SOS Government Services, Inc., the TOP Contractor. As a result, TOP beneficiaries interested in receiving medical care from James L. Gordon Memorial Hospital will be required to pay upfront. To find other Certified/Preferred Providers in the Philippines near you, please use the <a href="https://urldefense.com/v3/__https:/tricare-overseas.com/beneficiaries/philippines/philippine-provider-search__;!!LMhewFfBWZ5W!JxxO5-VUFC-vwFBJy8H8HD6wPdolr-hXd6ZnwyooV14h0d8De3OnmKguXdRb7L4YweNQ2UB0jfq7NrezWX9ps5uOmWx77UjfWrNb44RABg$" target="_blank">Philippine Provider Search Tool</a>. If you have any questions or need assistance, please contact the <a href="https://urldefense.com/v3/__http:/www.tricare-overseas.com/beneficiaries/philippines__;!!LMhewFfBWZ5W!JxxO5-VUFC-vwFBJy8H8HD6wPdolr-hXd6ZnwyooV14h0d8De3OnmKguXdRb7L4YweNQ2UB0jfq7NrezWX9ps5uOmWx77UjfWrMSR3GyIQ$" target="_blank">Global 24 Network Services Team</a>: } <ul> <li>{notice: Phone Number: +632-8687-8656 }</li> <li>{notice: Philippines Toll-Free Phone Number: +1-800-10-4562324 }</li> <li>{notice: Email: <a href="mailto:Support@GLOBAL24NS.com" target="_blank">Support@GLOBAL24NS.com</a> }</li> </ul> Beginning January 1, 2021, TRICARE Select Group A retirees (if you or your sponsor's initial enlistment or appointment occurred before January 1, 2018) are required to pay enrollment fees in order to maintain TRICARE coverage:  <ul> <li>TRICARE Select Overseas Retirees should <a href="https://tricare-overseas.com/beneficiaries/plans-and-programs/tricare-overseas-program-top-select/tricare-select-retirees" target="_blank">click here</a> for more information.</li> <li>TRICARE Select Active Duty Family Members (ADFMs) should <a href="https://tricare-overseas.com/beneficiaries/plans-and-programs/tricare-select-overseas-ADFMs" target="_blank">click here</a> for more information.</li> <li>If you are TRICARE For Life (TFL), this information does not apply to you. Click <a href="https://tricare-overseas.com/beneficiaries/plans-and-programs/tricare-for-life" target="_blank">here</a> for more information.</li> </ul> {marginbottom=55:} <h4>{fontweight=500: Philippine Preferred/Certified Provider Search:}</h4> Search through a database of Preferred/Certified providers in the Philippines. {margintop=-.5:} {contentlink=/beneficiaries/philippines/philippine-provider-search:SEARCH NOW} There are two provider types in the Philippines: <ul> <li>  Philippine Preferred Provider Network (PPN) Providers</li> <li>  Certified Providers</li> </ul> The Philippine Preferred Provider Network (PPN) is available to all TRICARE eligible beneficiaries, whether they are TRICARE Prime, TRICARE Select, or TRICARE for Life (TFL). These resources are intended for PPN Providers administering care to TRICARE Select Overseas and TFL beneficiaries who reside and/or seek care in the Philippines. These beneficiaries are encouraged to see a Philippine Preferred Provider, as out-of-pocket costs will be lower. At the time of the visit, Preferred Providers will ask the beneficiary to fill out an agreement to pay applicable cost-shares and deductibles. Referrals for routine, urgent, specialty or preventive care are not required, but some services require prior authorization. PPN Providers should contact Global 24 Network Services or the TRICARE Overseas Program (TOP) Regional Call Center if they have any questions about services requiring authorization. TRICARE beneficiaries who travel to the Philippines and seek urgent/emergent care will be able to get care from any Preferred Provider or Certified Provider, but out-of-pocket costs may be higher if care is received from non-PPN Providers. This includes TRICARE Retirees enrolled to TRICARE Prime (CONUS) who may travel to the Philippines. In the case of an emergency, these beneficiaries should go to the nearest emergency facility and contact Global 24 Network Services before leaving the facility, preferably within 24 hours or the next business day, to coordinate continued care. To find a Preferred Provider or Certified Provider in the Philippines: <ul> <li>{contentlink=/beneficiaries/philippines/philippine-provider-search:Search the online provider directory}</li> <li>{contentlink=/contact-us:Contact International SOS}</li> </ul> <h4>{margintop=-15;marginbottom=-7.5;fontweight=500:Philippine Provider Definitions:}</h4> {fontweight=500:Preferred Provider:} A Preferred Provider agrees to comply with certain TRICARE requirements and business processes in certain designated Philippine locations. Preferred Providers accept established reimbursement rates, so the beneficiary will be responsible only for applicable deductible and cost-shares. Deductible and cost-shares may be paid up front. If payment is not made up front, the Preferred Provider will collect only the applicable deductible and cost-shares after getting the TRICARE explanation of benefits. In addition, all Preferred Providers must comply with on-site verification and provider certification requirements. {fontweight=500:Certified Provider:} A Certified Provider meets TRICARE required on-site verification and provider certification requirements. However, Certified Providers within designated Philippine locations don’t agree to the additional conditions necessary to be Preferred Providers. Certified Providers can invoice TRICARE for beneficiary claims. There may be no limit to the amount that Certified Providers charge in the Philippines. Beneficiaries are responsible for paying any amount that exceeds the TRICARE-allowable charge in addition to your deductible and cost-shares. {fontweight=500:Non-Preferred TRICARE Authorized Provider:} TRICARE Authorized Providers in the Philippines include Preferred Providers and TOP Contractor Certified Providers. Any provider in the Philippines who is not part of the Preferred Provider Network or a Certified Provider is a non-approved TRICARE provider except for emergency care. <h4>{fontweight=500:Claims Processing and Reimbursements:}</h4> Beneficiaries who receive care from Preferred Providers in the Philippines will only be liable for normal cost-shares and copayments applicable to their specific beneficiary category or TRICARE health care program option. Out-of-pocket costs are lower when using a Preferred Provider. For additional information about deductibles and cost shares, visit {fontcolor=#0077CC;sametab:<a href="http://www.tricare.mil/costs" target="_blank">www.tricare.mil/costs</a>}. <h4>{fontweight=500:Information & Assistance}</h4> If you have any questions about receiving care in the Philippines, contact Global24 Network Services for assistance: {marginleft=22;fontweight=500;nomargin:Phone:} +632-8687-8656 {marginleft=22;fontweight=500;nomargin:Philippines Toll-Free:} 1-800-10-4562324 {marginleft=22;fontweight=500;nomargin:US (Stateside) Toll-Free:} 1-877-678-1208 {marginleft=22;fontweight=500;nomargin:Fax:} +632-8687-8609 {marginleft=22;fontweight=500;nomargin:Email:} <a href="mailto:Support@GLOBAL24NS.com" target="_blank">Support@GLOBAL24NS.com </a>{marginbottom=0:} {fontweight=500:Note:} Philippines toll-free line only available to callers with PLDT service. Toll-free line may not be available for mobile phone carriers overseas. {marginbottom=100:}

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