<h2>MEDICAL RECORDS TRANSLATION</h2> <p>Do you have medical records in an unfamiliar language? TRICARE Overseas Program Prime Remote beneficiaries can now get medical record translation services through International SOS.</p> <p>Valid translation requests include:</p> <ul> <li>Physician treatment notes</li> <li>Consultation results</li> <li>Claims and supporting documentation</li> <li>Hospitalization and operative summaries</li> <li>Physician letters summarizing care</li> <li>Emergency treatment results</li> </ul> <p>Routine translations will be processed within 10 business days after acceptance. Urgent translations will be processed within two business days after acceptance. Timelines and certification only apply to the following languages: German, Dutch, Flemish, French, Italian, Spanish, Portuguese, Arabic, Turkish, Greek, Polish, Hungarian, Bulgarian, Czech, Romanian, Russian, Japanese, Korean and Tagalog.</p> <p>TOP Prime Remote beneficiaries can submit translation requests directly through the secure&nbsp;<a href="http://top-translations.internationalsos.com/" target="_blank">medical record translation portal</a>.</p> <p>TOP Prime beneficiaries should request medical record translations through their military hospital or clinic or primary care manager.</p> <p>To learn more, download the {fontsize=14; marginleft=1;marginright=1;color=#0077cc;downloaddocs=/beneficiaries/tco-media/documents/qsg-medical-records-translation-portal-final-(111516):Beneficiary User's Guide} for the International SOS Medical Records Translation Portal.&nbsp;Or, {downloaddocs=/beneficiaries/tco-media/documents/beneficiary-faqsmedical-records-translation-portal-rev-july-2019:click here} to download useful frequently asked question (FAQs).&nbsp;{margintop=-25;nomargin:}</p> <p><br></p> <p>{fontweight=500:Note:}&nbsp;<i>To ensure optimal usability of the Medical Records Translation Portal, please confirm you are using the newest supported version of</i>&nbsp;<a href="https://support.microsoft.com/en-us/products/internet-explorer" target="_blank">Microsoft® Internet Explorer,</a>&nbsp;<a href="https://www.mozilla.org/en-US/firefox/new/" target="_blank">Mozilla Firefox,</a> or&nbsp;<a href="https://www.google.com/chrome/browser/desktop/index.html" target="_blank">Google® Chrome.</a>&nbsp;</p>