<h2><strong>TOP REGIONAL CALL CENTER MENU OPTIONS</strong></h2> <p>When you&nbsp;<a href="https://tricare-overseas.com/contact-us" target="_blank">contact</a>&nbsp;your TOP Regional Call Center, you will be prompted to select one of the following menu options:</p> <p><strong>Option 1:</strong>&nbsp;This option directs you to the Global First Call Desk and should be used if you need medical assistance, medical advice, a referral or authorization, or if you require health care finder assistance.</p> <p><strong>Option 2:</strong>&nbsp;Select this option to contact the Beneficiary Support Center (BSC) (available 24/7/365). This option should be used to enroll in a TRICARE Health Plan, change enrollment, disenroll from a plan, verify eligibility, pay TRICARE premiums, inquire about TOP claims, and more. <a href="https://tricare-overseas.com/beneficiaries/tco-media/documents/TOP-21-BSC-Fact-Sheet-Aug-2021" target="_blank">Click here</a>&nbsp;for more information.</p> <p><strong>Option 3:</strong>&nbsp;This option is for provider assistance only and should be used if you are a TOP Provider, if you would like information about becoming a TOP Provider, or if would like to update your provider information.</p> <p><strong>Option 4:</strong>&nbsp;If you are a beneficiary and need technical assistance for our app or portals.</p> <p><strong>Option 5:</strong>&nbsp;To hear the U.S. Privacy Act Disclosure.</p>