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CLAIMS SUPPORT CENTER

** ROUTINE MAINTENANCE NOTICE **
 Due to occasional routine maintenance, the secure claims portal may be unavailable once per month on a Sunday from 4-7 p.m. ET. During this time, you may not be able to log in to your secure claims portal account (please try again after the maintenance window). We appreciate your patience and apologize for any inconvenience this may cause. If you need assistance, please contact your TOP Regional Call Center and listen carefully to the prompts for the best option to serve you.

What Can We Help You With Today?

PROVIDER SECURE CLAIMS PORTAL

<p>This is the fastest, most secure claims submission method for reimbursement.</p> <p><a href="https://portal.tricare-overseas.com/wps/portal/osp/login/!ut/p/z1/hY69CoMwFIWfpYOj3msFK90ylIo4CB1q71KipCqokZvU0LdvoGvFs52fDw4Q1ECzXIdO2kHPcvT-QemzyvM0jzMsMS4vKKrqVohjllzxBPe9AfkaNyTQ87Q3KYC6UTe_N2JukqwDYvVSrDh6s497axdzDjBA51xkeWglq1Cvio2SJmr1FOA_uNfGQr3FwDLVGFLzceJw-AI_cnvG/dz/d5/L2dBISEvZ0FBIS9nQSEh/" target="_blank">Register or log in now</a></p>

SUBMITTING A CLAIM

<p>All you need to know to submit a claim for a TRICARE beneficiary.</p> <p><a href="https://www.tricare-overseas.com/providers/claims/helpful-claims-resouces-and-guides" target="_blank"><strong>Ensure your claim is processed quickly</strong></a></p>

CHECKING CLAIM STATUS

<p>How, when, and where to check on the status of your claim.</p> <p><a href="https://portal.tricare-overseas.com/wps/portal/osp/login" target="_blank">Check your portal dashboard now</a></p>

PROVIDER RESPONSIBILITIES

<p>A comprehensive list of your responsibilities as a TOP Network Provider.</p> <p><a href="https://www.tricare-overseas.com/providers/resources/top-provider-manual-and-useful-resources" target="_blank"><strong>Find out more</strong></a></p>

PROVIDE MORE INFORMATION TO PROCESS MY CLAIM

<p>Have you been asked to provide more information about your claim?</p> <p><a href="https://www.tricare-overseas.com/contact-us" target="_blank">Contact the TOP Claims Processor</a></p>

UNDERSTANDING MY CLAIM PAYMENT

<p>Learn more about the reimbursement of your TOP claim.&nbsp;</p> <p><a href="https://www.tricare-overseas.com/providers/claims/helpful-claims-resouces-and-guides" target="_blank"><strong>Understand your EOB</strong></a></p>

HELPFUL INFORMATION

<p>Tools to help when seeing TRICARE beneficiaries.</p> <p><a href="https://www.tricare-overseas.com/providers/real-time-language-assistance" target="_blank">Real-Time Language Assistance</a></p>

ESCALATIONS AND ASSISTANCE

<p>Have a question? Need to appeal a claim? Send a message via the Secure Claims Portal.</p> <p><a href="https://portal.tricare-overseas.com/wps/portal/osp/login" target="_blank">Contact us</a></p>