<h2>EDUCATIONAL RESOURCES</h2>
<p style="text-align: center;">{fontweight=500;notice:<strong>*** IMPORTANT NOTICE REGARDING DENTAL CARE FOR TRICARE PRIME REMOTE OVERSEAS! ***}</strong></p>
<p>{fontweight=500;notice:International SOS will no longer be providing dental care services for TRICARE Prime Remote Active Duty Service Members (ADSMs).}</p>
<p>{fontweight=500;notice:After May 1, 2022, TRICARE Prime Remote Overseas ADSMs will receive all dental care services from United Concordia Companies, Inc. (UCCI) under the TRICARE Active Duty Dental Program (ADDP).} </p>
<p>{fontweight=500;notice:<strong>*Note: </strong>If dental care was authorized by International SOS<strong> before May 1, 2022, you should continue to deliver treatment</strong> as outlined in the Authorized Dental Treatment Plan until all care has been completed<strong>.}</strong></p>
<ul>
<li>{fontweight=500;notice:For care delivered <strong>before May 1, 2022</strong>, please submit your claim to the TOP<strong> </strong>Claims Processor via the <a href="https://portal.tricare-overseas.com/wps/portal/osp/login/!ut/p/z1/hY69CoMwFIWfpYOj3msFK90ylIo4CB1q71KipCqokZvU0LdvoGvFs52fDw4Q1ECzXIdO2kHPcvT-QemzyvM0jzMsMS4vKKrqVohjllzxBPe9AfkaNyTQ87Q3KYC6UTe_N2JukqwDYvVSrDh6s497axdzDjBA51xkeWglq1Cvio2SJmr1FOA_uNfGQr3FwDLVGFLzceJw-AI_cnvG/dz/d5/L2dBISEvZ0FBIS9nQSEh/" target="_blank"><strong>Secure Provider Online Secure Claims Portal</strong></a>. Alternatively, claims may be sent via fax or postal mail.<strong> </strong>Visit <a href="http://www.tricare-overseas.com/providers/claims" target="_blank"><strong>www.tricare-overseas.com/providers/claims</strong></a><strong> </strong>for more information.}</li>
<li>{fontweight=500;notice:For care delivered <strong>after May 1, 2022</strong>, please submit the claim to UCCI, the TRICARE Active Duty Dental Program (ADDP) contractor. Visit <a href="https://secure.addp-ucci.com/home" target="_blank"><strong>https://secure.addp-ucci.com/home</strong></a> or the <a href="https://tricare.mil/CoveredServices/Dental/ADDental/ADDP" target="_blank"><strong>TRICARE ADDP webpage</strong></a> for more information.}</li>
</ul>
<p>{fontweight=500;notice:***********************************<em>Important Notice for TOP Providers</em>***********************************}</p>
<p>{fontweight=500;notice:<em>TOP Providers should work with their local information technology (IT) department to add the following International SOS email address domains to their “Whitelist” of acceptable email aliases:</em>} {fontweight=500:<a href="https://usg02.safelinks.protection.office365.us/?url=https%3A%2F%2Finternationalsos.com%2F&data=04%7C01%7C%7Cec4d83e805e24313f4cf08d99f6108b9%7Cf538b4d389b14457912d97c9c02e4841%7C0%7C0%7C637716061377589475%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=%2FA%2BjcswjweridnVXP6b3jmj3a6HfeELrbZOKv7bobig%3D&reserved=0" target="_blank"><em>@internationalsos.com</em></a>}<em> </em>{fontweight=500;notice:<em>and</em>} {fontweight=500:<a href="https://usg02.safelinks.protection.office365.us/?url=https%3A%2F%2Ftop.internationalsos.com%2F&data=04%7C01%7C%7Cec4d83e805e24313f4cf08d99f6108b9%7Cf538b4d389b14457912d97c9c02e4841%7C0%7C0%7C637716061377589475%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=AnUbnSFvhzSbvaE9cFpH3vaPrYbr18G8Ex%2F3FHTPk2A%3D&reserved=0" target="_blank"><em>@top.internationalsos.com</em></a>}{fontweight=500;notice:<em>. This will help ensure that you receive TOP Provider Newsletters, Authorization Letters, and other important correspondence from International SOS by reducing the risk of incoming messages being restricted by security firewalls.</em>}</p>
<p>{fontweight=500;notice:***************************************************************************************************************}</p>
<h4>Provider Manual</h4>
<p>As a TOP Provider, there are requirements and procedures that have to be followed when treating TRICARE beneficiaries. </p>
<p>{fontweight=500:An Important Note About TRICARE Program Information:}</p>
<p>At the time of posting, the information in this TRICARE Overseas Program (TOP) Provider Manual is current. It is important to remember that TRICARE policies and benefits are governed by United States public law and federal regulations. Changes to TRICARE programs are continually made as public law and/or federal regulations are amended. For the most recent information, contact International SOS or visit <a href="http://www.tricare.mil/" target="_blank">www.tricare.mil</a>. More information regarding TRICARE, including the Health Insurance Portability and Accountability Act (HIPAA) Notice of Privacy Practices, can be found online at <a href="http://www.tricare.mil/" target="_blank">www.tricare.mil</a>.</p>
<p>{downloaddocs=/providers/tco-media/documents/FINAL-PROVIDER-MANUAL-JAN2023:Download the TOP Provider Education Manual}</p>
<p>{nomargin:}{marginbottom=45:}</p>
<p>For more information on Uniformed Services ID (USID) Cards issued to TRICARE Beneficiaries Overseas, visit <a href="https://tricare.mil/Plans/Eligibility/IDCards/ShowingYourID" target="_blank">https://tricare.mil/Plans/Eligibility/IDCards/ShowingYourID</a>.</p>
<p>For more information on the removal of Social Security Numbers from USID Cards, click <a href="https://tricare.mil/-/media/Files/TRICARE/Publications/PubsNotOnPubsPage/SSN_Removal_Brochure_DMDC.pdf" target="_blank">here</a>.</p>