<h2><strong>TOP Telemedicine</strong></h2>
<p>TRICARE-authorized providers who have been vetted by International SOS and meet all Telemedicine services requirements must comply with the following reminders for the <a href="https://tricare.mil/telemedicine" target="_blank">secure video or audio-only Telemedicine care</a> to be covered overseas:</p>
<ul>
<li>The care requested must be covered by TRICARE policy and appropriate for Telemedicine.</li>
<li>The country where you provide health care must allow Telemedicine.</li>
<li>You must be licensed to practice medicine in the location (country / territory) in which the TRICARE beneficiary receives the care and fully abide by all local health care and Telemedicine regulations.</li>
<li>Telemedicine platform used must utilize secured point-to-point encryption compliant with current country-specific encryption standard requirements (e.g., AES-256).</li>
<li>Optimal internet connection should be at least 20MB upload and download speed.</li>
<li>Medical and/or psychological condition must be appropriate for Telemedicine.</li>
<li>Should have a current Standard Operating Procedure (SOP) in place for emergency situations (e.g., provider can arrange for emergency admission).</li>
<li>Provider must ensure that a two-factor authentication process is in place as a means to identify the patient and themselves to the patient.</li>
</ul>
<p>As a reminder, TRICARE covers medically and psychologically necessary mental health care services delivered through Telemedicine, some of which may require prior approval from International SOS. It is important to remember that Active Duty Service Members (ADSMs) always require prior authorization for any type of mental health care.</p>
<p>If you have any questions regarding Telemedicine services or how to get vetted by International SOS, please <a href="http://www.tricare-overseas.com/contact-us" target="_blank">contact</a> your TRICARE Overseas Program (TOP) Regional Call Center and press Option 3 to speak with a member of the TRICARE Provider Support Services (TPSS) Team.</p>
<h4><strong>TOP Telemedicine Resources:</strong></h4>
<p>{marginright=-5:}{marginbottom=-10;showimage=/resource/1659101612000/site_images_sample/images/ICON_tricare.PNG:}{formstitle:What Do I Need to Know About Telemedicine and TRICARE?}{nomargin=0:}</p>
<p>{marginleft=30:}{fontsize=15;downloaddocs=/providers/tco-media/documents/ABOUT-TELEMEDICINE:English} | {fontsize=15;downloaddocs=/providers/tco-media/documents/ABOUT-TELEMEDICINE-GER:German} | {fontsize=15;downloaddocs=/providers/tco-media/documents/ABOUT-TELEMEDICINE-SPA:Spanish} | {fontsize=15;downloaddocs=/providers/tco-media/documents/ABOUT-TELEMEDICINE-ARA:Arabic} | {fontsize=15;downloaddocs=/providers/tco-media/documents/ABOUT-TELEMEDICINE-FRE:French} | {fontsize=15;downloaddocs=/providers/tco-media/documents/ABOUT-TELEMEDICINE-ITA:Italian} | {fontsize=15;downloaddocs=/providers/tco-media/documents/ABOUT-TELEMEDICINE-KOR:Korean} | {fontsize=15;downloaddocs=/providers/tco-media/documents/ABOUT-TELEMEDICINE-POL:Polish} | {nomargin:}</p>
<p>{marginleft=31: }{fontsize=15;downloaddocs=/providers/tco-media/documents/ABOUT-TELEMEDICINE-POR:Portuguese} | {fontsize=15;downloaddocs=/providers/tco-media/documents/ABOUT-TELEMEDICINE-ROM:Romanian} | {fontsize=15;downloaddocs=/providers/tco-media/documents/ABOUT-TELEMEDICINE-TUR:Turkish}{marginbottom=65:}</p>